Shipping & Returns

Orders are shipped in as timely a manner as possible. In stock items typically ship 1-3 business days from the order date. 

Shipping will be via Canada Post. Please contact connect@vibingsouls.ca for international shipping prices.

The customer is responsible for ensuring that the Post Office will deliver to the designated shipping location. A signature is not required.  

Please note that we ship Monday-Friday, and do not count weekends or Canadian holidays as business days. 

For international orders please contact us at connect@vibingsouls.ca unless shipping to US. 

We do not guarantee that all products described will be available at all times. However, we do our best to provide the most current and accurate product inventory information. We will email you in the event that a product’s availability date changes. 

Sending as a gift? Recipient won’t receive their gift in time? We are here to help! We provide printable cards we can send via email to let your loved one know they will be receiving a gift. Please email connect@vibingsouls.ca to request.
 

SHIPPING & RETURNS POLICY

If you have more questions before placing an order, please contact us at connect@vibingsouls.ca
 

MORE QUESTIONS?

Please know that customer satisfaction is our top priority. We value you and your business and we stand behind the quality of our products. If you are unsatisfied, you may request a return within 14 days after receiving your order which is determined by the date the shipment was marked delivered by the carrier.

Returns & Exchanges

 

Returns are refunded for store credit.  All returns must be in new, unlaundered condition and a must be accompanied by a receipt or proof of purchase.  There are no returns on GIFT BOXES.

Exchanges are available, including garments in the ADULT WELLNESS BOX.  All returns must be in new, unlaundered condition and not worn.


If products are damaged during shipping please contact us via the contact form or email us at connect@vibingsouls.ca so we can make it right. 

There are no returns for international shipments and gift boxes.

We maintain the right to limit quantities of products purchased by you and to revise, suspend, or terminate a sale, event, or promotion at any time, and without notice. This includes order items that have previously been placed.